Frequently Asked Questions
Everything you need to know about our home appliances and services.
What is the standard delivery timeline for my order?
We typically deliver orders within 3-5 business days across major cities in India. For remote locations, delivery may take up to 7-10 business days depending on local logistics.
How can I track my shipment?
Once your order is dispatched, you will receive an SMS and email containing a tracking link and AWB number to monitor your package in real-time.
What is the return policy for Bajaj Electricals products?
We offer a 7-day return policy for products that are received in damaged condition or are different from what was ordered. Please ensure the item is unused and in its original packaging.
How do I book an installation or repair service?
You can book a service request by calling our national toll-free helpline at 1800-103-5963 or by visiting the 'Support' section on our website to register a complaint.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes.
Are your products covered under warranty?
Yes, all our home appliances come with a standard manufacturer's warranty. The duration varies by product category, typically ranging from 1 to 2 years.